Tag archive

Team Operations

Everything we’ve published under Team Operations so far.

2026-03-19 By Eli Mercer 5 min read

MCP is a reminder that AI workflows need a front door to company knowledge

Anthropic’s Model Context Protocol is technical plumbing, but the workplace lesson is simple: assistants get more useful when teams connect them to the right systems in a controlled way.

2026-03-04 By Eli Mercer 5 min read

AI agents need operating rules before they need a bigger org chart

Microsoft’s Frontier Firm frame is useful, but the first move for most teams is smaller: decide where agents can help, who checks the work, and what never runs on autopilot.

Agents Team Operations Microsoft Productivity AI Workflows